IT Support

This checklist will prepare for the continuance and discontinuance of services as indicated below.

Create a Personal Folder File (pst) in Outlook 2013.

How to sign into a Lync Phone.

Creating a Rule in myMail to Control Spam

If spam is an issue in your inbox, here is one way to control that by creating an email rule.

How to make a call using the Lync phone at EKU.

File and Data Storage

OneDrive  (Install on PC)

1. Make the Finder utility active, hold the Command key and press the K button to bring up the appropriate server connections.  If Finder is not active, click the blue face icon on the Dock before entering the keyboard command.

2. On the next screen choose to manually specify the network address.  For example, the student W: drive would be:
cifs://studentsrv.student.eku.edu/users/emailusername

IT enabled MailTips in Outlook on Monday, October 9, 2017.  This is to help avoid common, but potentially costly or embarrassing mistakes.  MailTips alerts can be triggered by actions including clicking Reply All to a large recipient list, sending sensitive information to someone outside your organization, or sending a message to someone who is out of office.

Example: