Your password has changed
Issue: You receive an email with the subject: "Your password has changed" from it.customerservice@eku.edu
Cause: Your password was reset in EKU Direct.
Resolution:
The email will look like this, with your name:
If you did not reset your password in EKU Direct:
- Reset the EKU Direct pin immediately.
- Then reset your email password.
Contact Information
IT Service Desk
support@eku.edu
it.eku.edu
859.622.3000