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Lync Phone: QUICK START Guide

First, if you have a PC, you will need to sign into your phone via Active Directory credentials by following the instructions below:

  • Open the Lync program on your computer
  • Look at the phone Select more options until you see the sign in menu.
  • Choose Sign In
  • Use directional pad to select the "Paired Lync Client" option.


Look at your computer screen. It should have a dialog box open in the Lync program that is asking you for your username and password

  • After you give it your password you should be logged into your phone. 

If you have a Mac, you will need to sign into the new phone via PIN authorization: 

  • PIN authorization is the only way Mac users can log into the Lync phones.
  • Select more options until you see the sign in menu. 
  • Choose Sign In
  • Use directional button and scroll down to choose Pin Authentication

  • Enter 2-____ (2 plus your extension)
  • Enter Pin and choose Sign In. 
  • If you do not know your PIN refer to and reset your PIN number. 
  • To watch a video on the PIN authentication process click here

The following is a compilation of links for all the Lync (now Skype for Business) information you might need to know.

EKU specific Lync Telephone Support

Microsoft Support Articles

Microsoft Support Videos

PowerPoint (Jonathan Sikora Training)

Lync 2013 Training 
Lync Polycom 310 Phone


Mobile Clients: Use Lync 2013 on your mobile device

Lync Products

Visit the Lync Product Page

View all LYNC Support Articles
Find out more about LYNC

Contact Information

IT Service Desk
859 622 3000