Information Technology A to Z Index IT Service Support Request

Login Failed CAS service provider is not authorized error

ISSUE: While trying to login to EKU Direct / Banner receive a Login Failed CAS service provider is not authorized error
While trying to login to EKU Direct / Banner receive a Login Failed CAS service provider is not authorized error

RESOLUTION: 

  1. Clear browser cache.
  2. Close browser.
  3. Try again

Contact Information

IT Service Desk
support@eku.edu
it.eku.edu
1-859-622-3000

CSS