Hobsons: Telecenter-Make a Call
- Login to Hobsons Connect
- Select from left side navigation: Manage Call Jobs
- Locate Call Job-this example will use Job 296
- Click on the Call Job (underlined)
- Sort by last name if alphabetical is preferred by clicking last name
- Select ID # -this will take you to that specific account
- Select Place Call Now
- At the bottom of the screen, enter call notes
- Select End Call-this will take you to a new screen
- Select Call result type from drop down menu
- Select Save Call after notes are entered
- Select from one of the following according to your next step