Information Technology A to Z Index IT Service Support Request

Training Support

Training: Discoverer (ODS Operational Data Storage)

Description of the Discoverer (ODS Operational Storage) training.

Data Trustee Program

This support article explains best practice data security management for employees who handle confidential information.

Hobsons: Telecenter-Make a Call

How to enter information into Hobsons Connect when making calls to particular clients.

Lync Phone: PIN Management

Manage PIN for Lync phones.

Hobsons: Revise and Create New Event

How to create an event in Hobsons by copying existing event.

CMS: Upload Picture or Graphic

Upload a picture or graphic.

CMS: Social Media

CMS-how to change links in the social media section.

Hobsons:Telecenter -Build a Call Job

How to build a call job in Hobson's Connect.

CMS: Embed Video

How to embed a video.

Use Microsoft Stream to Host Video Content in Blackboard

In order to reduce load on the Blackboard servers, it is a good practice not to upload videos directly to Blackboard.  Instead, all EKU users have an account on stream.microsoft.com where they can upload and share videos to other EKU users.  This tutorial illustrates how to use this feature to embed video content in to your Blackboard course without hosting the videos on the Blackboard server.

First, go to stream.microsoft.com and click on the sign in button in the top right:

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