Use secure networks, such as your cellular carrier network, EKU_SECURE, or a wire connection.
Use a wired connection when practical. Wired connections to the internet from on-campus computers, including lab computers, use the university's secure network. These are always recommended on-campus for Blackboard (e.g., taking tests and quizzes) and confidential university work (e.g., financial information).
Beginning Wednesday, May 29, 2019 employees and students will have the ability to setup self-password resets on their @mymail.eku.edu accounts (e.g., Blackboard, myMail). Once this is enabled after you enter your login information (username/password) you will be prompted with a 'More information required' box on both a PC
ISSUE: While trying to activate my EKU student email account, I receive the error 'Your account information is not available'
RESOLUTION: This means you have been accepted by the university but your email account is still not created in our system. Generally if you give IT 2-3 days (not including weekends/breaks) it will fix itself.
If, however, you still get the same error after waiting 2-3 days (not including weekends/breaks) then you should call the IT Service Desk: 859-622-3000
Workstations in the workplace are sometimes easy targets for criminal activity. Whenever a laptop or mobile device is lost or stolen, the data on that device has also been stolen and if proprietary EKU data is lost or compromised, the resulting damage can be much greater than the cost of replacing the equipment. Some tips:
Like most people, you've probably accumulated a lot of personal information on your mobile device. The valuable data makes these devices a target for thieves and cybercriminals. These tips are especially important if university data is on the mobile device:
Many email clients will likely configure the necessary settings if you provide your myMail address and password. In case they don’t:
POP setting (the first method of downloading mail; clients usually give you the option of keeping or removing a copy of messages stored on myMail site )
Server name: outlook.office365.com
Encryption method: TLS
Issue: Certain non-browser apps don't support two-factor authentication. This lack of support means that if you're using two-factor authentication, the app won't work. To get around this problem, you can create an auto-generated password to use with each non-browser app, separate from your normal password.
Criminals use malicious email and websites to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. Phishing emails often use urgent language, asks for personal information, and has grammatical, typographical, or other obvious errors.
Learn to Spot Phishes
Quick Tip: Check Links Before Clicking
Check the full URL to see if it goes where you expect.
EKU encourages all students, faculty, and staff to engage in safe and legally compliant sharing of copyrighted materials. Downloading or sharing copyrighted materials (such as music and videos) can be illegal if done without the permission of the copyright owner whether you profit from it or not.