Phone Support

Change 2FA App Password

Issue: Certain non-browser apps don't support two-factor authentication. This lack of support means that if you're using two-factor authentication, the app won't work. To get around this problem, you can create an auto-generated password to use with each non-browser app, separate from your normal password.

Note:

Make a call in Microsoft Teams (Note: this is currently only configured for calls between EKU employees)

This knowledgebase article explains how to use Teams to make a phone call

Change Teams Ringtone

Issue: I want to change the ringtone in Microsoft Teams

Resolution:

Pages

© Copyright Eastern Kentucky University 2011 | EO/AA Statement | Privacy Statement | 521 Lancaster Ave, Richmond, KY 40475 | (859) 622-1000