Information Technology A to Z Index IT Service Support Request

Lync Support

Lync Mobile App (Skype for Business)

Download and use the Lync (Skype for Business) Mobile App to maximize use of Lync on and off campus.

Lync Client: Calls & Transfers

Making calls with the Lync Client.

Lync Phone: Call History

Using the Call History option on a Lync phone.

Lync 2013: Meetings

Quick Reference for Lync Meetings.

Lync Phone: PIN Management

Manage PIN for Lync phones.

Lync Phone: Transfer Calls

Complete blind and consultant transfers using the Lync phone.

Lync Client: Voicemail

Setting up voicemail using Lync client.

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

Lync Client: Chat (Instant Messaging)

Using the Lync Client for IM. (Chat or Instant Messaging)

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

Lync Client: Presence

Adjusting the Presence in Lync client.

Lync Client: Conference Calls

This video discusses how to conference call using the Lync client on a computer.

Lync Client: Contacts

The contact feature on Lync Client.

Lync Client: Contacts (advanced options)

Advanced features in the contacts list on Lync client.