Information Technology A to Z Index IT Service Support Request

Employee Support

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

CMS: Image Sizes

Image sizes for the Content Management System at EKU.

Wireless Network: Chromebooks

How to connect your Chromebook or other ChromeOS device to EKU's Wi-Fi.

Android: Screenshot

How to take screenshot with Android device.

Reordering Pages

How to reorder pages in Doc Mgr.

Delete a Document-WebApp

How to delete a document in WebApp.

Hobsons:Telecenter -Build a Call Job

How to build a call job in Hobson's Connect.

Page Rotation as New Version WebApp

How to rotate a page and save as a new version in WebApp.

BDMS Insert a Page to Indexed Document

How to insert a page to an Indexed Document in Doc Mgr.

Email: Recover Deleted Emails

This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.

Move or Copy Document Pages

How to move and/or copy document pages to a batch in BDMS.

Insert a Page to an Indexed Document-WebApp

How to insert a page to an indexed document in WebApp.

Fax

Directions to use the fax feature on the department printers at EKU.

Lync Client: Chat (Instant Messaging)

Using the Lync Client for IM. (Chat or Instant Messaging)

Closing AppXtender Web Access

Use the logoff command to cleanly exit AppXtender.

Save Page Rotation (New/Sticky Versions)

How to save page rotation as sticky view or new version in Doc Mgr.

Delete a Version WebApp

How to delete a version in WebApp.

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

Lync Client: Presence

Adjusting the Presence in Lync client.

Pages

CSS