Information Technology A to Z Index IT Service Support Request

Employee Support

Email: Recover Deleted Emails

This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.

Android: Screenshot

How to take screenshot with Android device.

Fax

Directions to use the fax feature on the department printers at EKU.

Reordering Pages WebApp

 

How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

Thumbnails Setup

How to set up the thumbnails option.

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Client: Presence

Adjusting the Presence in Lync client.

Delete a Document-WebApp

How to delete a document in WebApp.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

Insert a Page to an Indexed Document-WebApp

How to insert a page to an indexed document in WebApp.

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Hobsons:Telecenter -Build a Call Job

How to build a call job in Hobson's Connect.

Page Rotation as New Version WebApp

How to rotate a page and save as a new version in WebApp.

Reordering Pages

How to reorder pages in Doc Mgr.

BDMS Insert a Page to Indexed Document

How to insert a page to an Indexed Document in Doc Mgr.

Move or Copy Document Pages

How to move and/or copy document pages to a batch in BDMS.

Save Page Rotation (New/Sticky Versions)

How to save page rotation as sticky view or new version in Doc Mgr.

Closing AppXtender Web Access

Use the logoff command to cleanly exit AppXtender.

Delete a Version WebApp

How to delete a version in WebApp.

Workplace Answers eLearning Email (ISSUE)

Issue: Received an email from training @ workplaceanswers.com 

Cause: You have training to complete from the Office of Equity and Inclusion at EKU.  This training is conducted online by Workplace Answers.  This is required for all EKU students.

Resolution:  Click the link in the email and finish the training.  Will probably begin with https://  slate.workplaceanswers.com/ ... etc.

More from the Office of Equity and Inclusion

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