How to sign into a Lync Phone.
How to build a call job in Hobson's Connect.
How to save page rotation as sticky view or new version in Doc Mgr.
Java update fix Database Authentication error in Banner.
How to rotate a page and save as a new version in WebApp.
How to delete a version in WebApp.
Use the logoff command to cleanly exit AppXtender.
Directions to use the fax feature on the department printers at EKU.
How to take screenshot with Android device.
Create a new inbox folder in OWA and have emails automatically sort to this folder.
This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.
Using the Lync Client for IM. (Chat or Instant Messaging)
Instructions on how to find the MAC address for ethernet or wireless networking card on a Mac computer.
BitLocker uses custom passwords for encrypting external storage devices (thumb drives or USB hard drives), you might need to recover a forgotten password some day. You are welcome to call the IT Service Desk; however, this article describes how you can recover a BitLocker password through the self-service web site, . bitlocker.eku.edu
Image sizes for the Content Management System at EKU.
Transfer calls and join for conference calls on Lync phone.
Sorting Contacts on Lync phone at EKU.
Adjusting the Presence in Lync client.
Learn how to take pictures of the screen (screenshots) on a Mac. These screenshots are saved as files on the desktop.