Information Technology A to Z Index IT Service Support Request

Employee Support

BDMS Insert Attachment on Email

This article discusses how to insert an email attachment into Doc Mgr.

CMS: Inside Look

CMS-create an Inside Look news story.

Use a Secure Internet Connection

Use secure networks, such as your cellular carrier network, EKU_SECURE, or a wire connection.

On Campus

Use a wired connection when practical.  Wired connections to the internet from on-campus computers, including lab computers, use the university's secure network.  These are always recommended on-campus for Blackboard (e.g., taking tests and quizzes) and confidential university work (e.g., financial information).

CMS: Page

CMS-create a page.

Outlook 2013: Quick Start Guide

This article discusses basic changes in Outlook 2013 from previous versions.

Computer Naming: Fixed Asset

How to name computers in Active Directory.

BitLocker Recovery

Because BitLocker uses custom passwords for encrypting external storage devices (thumb drives or USB hard drives), you might need to recover a forgotten password some day. You are welcome to call the IT Service Desk; however, this article describes how you can recover a BitLocker password through the self-service web site, bitlocker.eku.edu.

BDMS Insert Email

This article discusses how to insert an email into Document Manager.

CMS: Event

CMS-create an event.

CMS: Image Gallery

CMS-creating an Image Gallery.

View Previously Scanned Documents

How to view previously scanned documents in BDMS.

Delete a Document

How to delete a document in a result set, and a displayed document in Doc Mgr.

Hobsons: Manage Event Attendance

How to manage event attendance in Hobsons.

CMS: Building a Webform Type & Explanations

Webform types and component explanations.

CMS: Embed Video

How to embed a video.

Synchronizing Passwords BDMS

Banner and Document Imaging are directly connected but can be used independently. Synch your passwords quickly with this support article.

Thumbnails Setup

How to set up the thumbnails option.

Banner: Delete Java Cache

Java update fix Database Authentication error in Banner.

Reordering Pages WebApp

 

How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

OWA: Create a New Inbox Folder

Create a new inbox folder in OWA and have emails automatically sort to this folder.

Pages

CSS