Information Technology A to Z Index IT Service Support Request

Employee Support

Computer Naming: Fixed Asset

How to name computers in Active Directory.

Hobsons: Revise and Create New Event

How to create an event in Hobsons by copying existing event.

CMS: Inside Look

CMS-create an Inside Look news story.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

View Previously Scanned Documents

How to view previously scanned documents in BDMS.

Outlook 2013: Quick Start Guide

This article discusses basic changes in Outlook 2013 from previous versions.

CMS: Page

CMS-create a page.

Delete a Document

How to delete a document in a result set, and a displayed document in Doc Mgr.

CMS: Event

CMS-create an event.

CMS: Image Gallery

CMS-creating an Image Gallery.

Thumbnails Setup

How to set up the thumbnails option.

Hobsons: Manage Event Attendance

How to manage event attendance in Hobsons.

Reordering Pages WebApp


How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

Synchronizing Passwords BDMS

Banner and Document Imaging are directly connected but can be used independently. Synch your passwords quickly with this support article.

CMS: Building a Webform Type & Explanations

Webform types and component explanations.

Banner: Delete Java Cache

Java update fix Database Authentication error in Banner.

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Delete a Document-WebApp

How to delete a document in WebApp.

Reordering Pages

How to reorder pages in Doc Mgr.

BDMS Insert a Page to Indexed Document

How to insert a page to an Indexed Document in Doc Mgr.