Information Technology A to Z Index IT Service Support Request

Employee Support

Hobsons: Telecenter-Make a Call

How to enter information into Hobsons Connect when making calls to particular clients.

Outlook 2013: Email Personal Folder File (pst)

Create a Personal Folder File (pst) in Outlook 2013.

Banner Finance Manual

The complete Banner Finance User Manual.

Disable Automatic Updates in Mac Office

ISSUE: Want to disable automatic updates in Mac Office


CMS: Upload & Link PDF

How to upload and link to a PDF in the CMS.

Lync Client: Voicemail

Setting up voicemail using Lync client.

CMS: Building a Webform

Building a Webform in Drupal Content Management System.

CMS: Department Directory

CMS-build or edit a Department Directory.

Hobsons: Build a Filter

How to build a filter in Hobsons.


What is SPSS?

Banner Password

Banner password.

Microsoft Account Recovery Tool

Beginning Wednesday, May 29, 2019 employees and students will have the ability to setup self-password resets on their accounts (e.g., Blackboard, myMail).  Once this is enabled after you enter your login information (username/password) you will be prompted with a 'More information required' box on both a PC

CMS: Social Media

CMS-how to change links in the social media section.

CMS: Upload Picture or Graphic

Upload a picture or graphic.

BDMS Insert Attachment on Email

This article discusses how to insert an email attachment into Doc Mgr.

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

Computer Naming: Fixed Asset

How to name computers in Active Directory.

BDMS Insert Email

This article discusses how to insert an email into Document Manager.