Information Technology A to Z Index IT Service Support Request

Employee Support

Lync Phone: Call History

Using the Call History option on a Lync phone.

Training: Discoverer (ODS Operational Data Storage)

Description of the Discoverer (ODS Operational Storage) training.

CMS: Upload & Link PDF

How to upload and link to a PDF in the CMS.

IT Website: CK Editor

This article discusses the CK Editor currently used in Drupal.

Banner Finance Manual

The complete Banner Finance User Manual.


What is SPSS?

CMS: Building a Webform

Building a Webform in Drupal Content Management System.

CMS: Department Directory

CMS-build or edit a Department Directory.

Outlook 2013: Email Personal Folder File (pst)

Create a Personal Folder File (pst) in Outlook 2013.

Hobsons: Telecenter-Make a Call

How to enter information into Hobsons Connect when making calls to particular clients.

Lync Client: Voicemail

Setting up voicemail using Lync client.

CMS: Upload Picture or Graphic

Upload a picture or graphic.

Hobsons: Build a Filter

How to build a filter in Hobsons.

CMS: Social Media

CMS-how to change links in the social media section.

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

Banner Password

Banner password.

Hobsons: Revise and Create New Event

How to create an event in Hobsons by copying existing event.