Information Technology A to Z Index IT Service Support Request

Banner Support

Save Page Rotation (New/Sticky Versions)

How to save page rotation as sticky view or new version in Doc Mgr.

Closing AppXtender Web Access

Use the logoff command to cleanly exit AppXtender.

Delete a Version WebApp

How to delete a version in WebApp.

Login Failed CAS service provider is not authorized error

ISSUE: While trying to login to EKU Direct / Banner receive a Login Failed CAS service provider is not authorized error
While trying to login to EKU Direct / Banner receive a Login Failed CAS service provider is not authorized error

RESOLUTION: 

  1. Clear browser cache.
  2. Close browser.
  3. Try again

Whitelabel Error

ISSUE: When trying to use EKU Direct/DegreeWorks receive a 'Whitelabel Error Page' error
Whitelabel Error

RESOLUTIONS:

Pages