Information Technology A to Z Index IT Service Support Request

Banner Support

Training: Discoverer (ODS Operational Data Storage)

Description of the Discoverer (ODS Operational Storage) training.

Banner Finance Manual

The complete Banner Finance User Manual.

Banner Password

Banner password.

BDMS Insert Attachment on Email

This article discusses how to insert an email attachment into Doc Mgr.

BDMS Insert Email

This article discusses how to insert an email into Document Manager.

Login Failed CAS service provider is not authorized error

ISSUE: While trying to login to EKU Direct / Banner receive a Login Failed CAS service provider is not authorized error
While trying to login to EKU Direct / Banner receive a Login Failed CAS service provider is not authorized error

RESOLUTION: 

  1. Clear browser cache.
  2. Close browser.
  3. Try again

Delete a Document

How to delete a document in a result set, and a displayed document in Doc Mgr.

View Previously Scanned Documents

How to view previously scanned documents in BDMS.

Synchronizing Passwords BDMS

Banner and Document Imaging are directly connected but can be used independently. Synch your passwords quickly with this support article.

Banner: Delete Java Cache

Java update fix Database Authentication error in Banner.

Thumbnails Setup

How to set up the thumbnails option.

Reordering Pages WebApp

 

How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Page Rotation as New Version WebApp

How to rotate a page and save as a new version in WebApp.

Reordering Pages

How to reorder pages in Doc Mgr.

Delete a Document-WebApp

How to delete a document in WebApp.

Insert a Page to an Indexed Document-WebApp

How to insert a page to an indexed document in WebApp.

BDMS Insert a Page to Indexed Document

How to insert a page to an Indexed Document in Doc Mgr.

Move or Copy Document Pages

How to move and/or copy document pages to a batch in BDMS.

Closing AppXtender Web Access

Use the logoff command to cleanly exit AppXtender.

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