Information Technology A to Z Index IT Service Support Request

Quick Start Guide to Learning Remotely

Beginning Monday, March 23, 2020, all EKU classes will be delivered online to the greatest extent possible.  This decision aligns with our goal to reduce the number of interactions on campus, slow the rate of transmission, and protect our communities.  We understand there are personal, logistical, and financial challenges to these sudden and extraordinary measures.  University leadership and your colleges are here to support you.  We also appreciate our students' understanding and willingness to adapt to remote learning!

In addition to the University-wide advice and resources below, see your college-specific page for more information:

College of Business and Technology | College of Education | College of Health Sciences | College of Justice and Safety | College of Letters, Arts, and Social Sciences (CLASS) | College of Science | EKU Regional Campuses | Graduate School

Video Message from Interim President McFaddin (3/20/2020)

Remote Classes and Coursework

We understand the challenges of adjusting to online classes, imperfect learning environments, and maintaining meaningful engagement.  Here are some best practices, tools, and support to help get started.

Learning Remotely

EKU Library Resources

  • Library Chat
  • Make an online reference appointment
  • Main Library Page (if asked to log in to use resources use EKU email username and password)
  • Library Resources link in the Course Menu to access all those help services plus links to a customized research guide and databases right there within their course if one exists. Example:


Questions and Technical Support

Questions and Technical Support

Geek Phone: (859) 622-GEEK (4335)

  • Monday - Friday, 9 a.m. - 5 p.m. (EST)
  • Saturday & Sunday, 12 noon - 5 p.m. (EST)

Geek Social Media - Twitter or Facebook: @EKUGeeks 

  • These hours will be longer but vary

Geek Email:  

When sending emails, please be as detailed as possible--e.g., What operating system are you using? What browsers are you using? What specifically do error messages say?

Geek Online Contact Form:

IT Service Desk Phone: (859) 622-3000


Dining and Housing

Financial Matters

Health and Wellbeing