Information Technology A to Z Index IT Service Support Request - Email Notifications

IT Notice

Please note that this email account is also used for other IT notifications but NEVER to ask for your username and password!

Recently,  many phishing attempts have targeting Eastern Kentucky University students, faculty, and staff. These attempts appear in the form of an email sent to a university inbox, and tries to get the user to "verify account information" by sending their CAMPUS username and password information.

EKU IT uses a three-prong method when we find phishing attempts that the university community should be aware of so they can guard against them.  This is not an all-encompassing work.  We can't possibly report every phishing or spam email you will receive, but we try to highlight those especially targeted at you as a member of the EKU community.  As an email user--whether it's EKU's email, Gmail, Yahoo, Hotmail--you must always remain vigilant and on the lookout for these cyber criminals!

1. We send an IT Notice email from the account.  This email will have the following format (click for larger view):

IT Notice Format

In this we will NEVER ask you to login or give your personal information.  So if you see one that does, someone has hacked a users account and forwarded it on trying to trick you.

2. We post phishing and spam online on our website here:

We developed this page to provide you with a handy online version of these alerts.  We also give you more information here.

3. We also post alerts on our social media too and highly recommend a follow for not only these alerts but other IT news you want to know!



If you have reviewed the information on this webpage and are still unsure as to the authenticity of an email you have received, please do not hesitate to contact the IT Service Desk at 859-622-3000, or by email at or on Twitter @EKUITColonels. We will help in any way we can to validate the email you've received.

Published on May 10, 2016