Information Technology A to Z Index

Faculty Support

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

SSVLPN Setup (Mac)

Instructions to set up SSLVPN on a Mac using Safari.

Remote Desktop Connection (Mac)

How to connect to another computer using Remote Desktop Connection.

Banner Keystrokes

Banner keystrokes and menus guide.

Outlook 2013: Email Personal Folder File (pst)

Create a Personal Folder File (pst) in Outlook 2013.

Lync Phone: Call History

Using the Call History option on a Lync phone.

Lync Phone: Transfer Calls

Complete blind and consultant transfers using the Lync phone.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

Lync Client: Voicemail

Setting up voicemail using Lync client.

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