Faculty Support

Lync Phone: Transfer Calls

Complete blind and consultant transfers using the Lync phone.

Lync Client: Voicemail

Setting up voicemail using Lync client.

External Email Tags

To identify potential phishing emails from outside senders, IT will begin using external email tags on Wednesday, April 22, 2020.

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Get Started with Blackboard: Faculty

Blackboard is EKU's learning management system (LMS):

Outlook 2013: Email Personal Folder File (pst)

Create a Personal Folder File (pst) in Outlook 2013.

Wireless Network: Chromebooks

How to connect your Chromebook or other ChromeOS device to EKU's Wi-Fi.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

2019 Full-Time Faculty Rollout

Faculty rollout has begun! (Last Update: 2/1/19)

On Friday, Feb. 1st, faculty were sent an email inviting them to select a date to exchange their existing computer for a new one.

CMS: Page

CMS-create a page.

CMS: Inside Look

CMS-create an Inside Look news story.

CMS: Event

CMS-create an event.

CMS: Image Gallery

CMS-creating an Image Gallery.

Lync Client: Chat (Instant Messaging)

Using the Lync Client for IM. (Chat or Instant Messaging)

OWA: Create a New Inbox Folder

Create a new inbox folder in OWA and have emails automatically sort to this folder.

Email: Recover Deleted Emails

This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Client: Presence

Adjusting the Presence in Lync client.