Faculty Support

Wireless Network: Linux/Unix-based

Information on how to set Linux/Unix-based systems up on EKU wi-fi.

Backup & Retention Policy

Time parameters for backups for various IT systems. This is a short list of important systems and the backup policies for each.

Use Microsoft Stream to Host Video Content in Blackboard

In order to reduce load on the Blackboard servers, it is a good practice not to upload videos directly to Blackboard. Instead, all EKU users have an account on stream.microsoft.com where they can upload and share videos to other EKU users. This tutorial illustrates how to use this feature to embed video content in to your Blackboard course without hosting the videos on the Blackboard server.

First, go to stream.microsoft.com and click on the sign in button in the top right:

Check Room Availability

How to check to see if a room is available to reserve.

Check Mac Office Version

ISSUE: Check what version of Mac Office on computer

RESOLUTION:

Training: Banner F04 Requisitions and Receiving

Description of the Banner F04 training.

Training: Banner 104 Student Information

Description of the Banner 104 training.

Training: Banner 101 Navigation

The Banner Access Form must be completed.

Banner Navigation Tutorial

Provides learner with hands-on training
Complete from the convenience of your office

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

U: Drive for EKU Employees

This article explains the U: Drive, available for automatic back up of data.

Antispam: Outlook Web Access

Spam

Remote Desktop Connection (Mac)

How to connect to another computer using Remote Desktop Connection.

Outlook 2013: Advanced Find

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

Web Writing: Plan Your Workflow

Content creation is decentralized in a content management system (CMS). Take time to plan for the new workflow.

Banner Keystrokes

Banner keystrokes and menus guide.

Lync Phone: Status and Forwarding Calls

/sites/it.eku.edu/files/u193/callforward.pngHow to set status and forward calls.

Lync Phone: Call History

Using the Call History option on a Lync phone.

CMS: Department Directory

CMS-build or edit a Department Directory.

Use a Secure Internet Connection

Use secure networks, such as your cellular carrier network, EKU_SECURE, or a wire connection.

On Campus

Use a wired connection when practical. Wired connections to the internet from on-campus computers, including lab computers, use the university's secure network. These are always recommended on-campus for Blackboard (e.g., taking tests and quizzes) and confidential university work (e.g., financial information).