Learn how to take pictures of the screen (screenshots) on a Mac. These screenshots are saved as files on the desktop.
Adjusting the Presence in Lync client.
The contact feature on Lync Client.
This video discusses how to conference call using the Lync client on a computer.
Advanced features in the contacts list on Lync client.
Issue: You receive a bogus email or phishing scam
Cause: Spam is an unfortunate side-effect of email accounts. Phishing is a social engineering problem.
Resolution: Forward message to:
email@example.com Ignore and delete the message.
NEVER click links in these email. If you do, run an antivirus scan immediately.
Issue: Received an email from training @ workplaceanswers.com
Cause: You have training to complete from the Office of Equity and Inclusion at EKU. This training is conducted online by Workplace Answers. This is required for all EKU students.
Resolution: Click the link in the email and finish the training. Will probably begin with https:// slate.workplaceanswers.com/ ... etc. More from the Office of Equity and Inclusion
BitLocker uses custom passwords for encrypting external storage devices (thumb drives or USB hard drives), you might need to recover a forgotten password some day. You are welcome to call the IT Service Desk; however, this article describes how you can recover a BitLocker password through the self-service web site, . bitlocker.eku.edu
Issue: You want to back up your email locally (in addition to keeping them on the email server)
Environment: Outlook 2016, Outlook 2013 Resolution: Pages