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Email Support

Office365 Email Migration - iOS Instructions for the Outlook App

Skip adding additional accounts if prompted.This will show you how to set up your new Office365 email on the Outlook email app

Group or ungroup messages in your Inbox

This article explains how to remove the Focused Inbox in Outlook in Office 365

Office365 Email Migration - Android Instructions for the Outlook Mail App

This will show you how to set up your new Office365 email on the Outlook email app

Before Email Migration to Office 365

On the day EKU IT will be migrating your email account to the Office 365 cloud you will receive this message.  Note: Your voicemail will not work (getting or checking messages) during this process.

Office365 Email Migration - Android Instructions for Native Mail App

This will show you how to set up your new Office365 email on the native Android email app
 

Forwarding Email as an Attachment

ISSUE: I need to forward an email as an attachment from the Outlook Client or Outlook Web App (OWA)

FIX:

Fowarding Email as Attachment in Outlook Client (Windows)

Blackboard Email Blocked on Student Accounts

How to check for blocks in email preferences: 

Undo an email block on donotreply@blackboard.com & do-not-reply@eku-live.blackboard.com & do-not-reply@eku.edu  

Send automatic out of office replies from Outlook for Windows

Use automatic (Out of Office) replies from Outlook for Windows to tell people you won't be responding right away to their email messages.

New Outlook for Windows

  • On the View tab, select  View settings.

Set up auto-reply (out of office)

How to set up auto-reply (out of office)

  1. Select File > Automatic Replies.

Manage email messages by using rules

Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts.

The easiest and most common rule to create is one that allows you to move an item from a certain sender or with certain words in the subject line to another folder. You can create this rule directly from a message you've already received.

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