Your email username (usually your first name_last name#) and password are your login information for many online resources such as logging into your email, Blackboard, EKU_SECURE Wi-Fi, and library databases. If you reset your password, it will be reset on all those accounts too.
Your EKU Direct User ID is your EKU ID number and the PIN is a 6 digit number.
To reset your email password that has not yet expired...go to the https://mymail.eku.edu page and click the ‘Change My Password' button.
To reset your email password after the password expired...Contact the IT Service Desk at 859.622.3000 to reset your password if you remember the answer to your security question.
If you don't remember the answer to your security question and need to reset your email password take a picture ID to the IT Service Desk in Combs 208 to reset it.
To reset the EKU Direct PIN, students must email a request to have your PIN reset through your EKU email account to email@example.com or come in person with a picture ID to either the Registrar’s Office on the main campus (Whitlock 239) or the Resource Center/Information Desk at any of the extended campuses.
EKU Direct PIN resets can take up to two days.
Do not share your password or PIN with anyone.
IT or any other reputable organization will NOT request your passwords or other personal information via email. Messages requesting such information are fraudulent and should be deleted.
Make sure to create strong passwords and change them often.
You activate your email in EKU Direct under the 'Personal Information' tab.
Reset the initial password immediately.
Your email username (usually your first name_last name#) and password are your tickets to campus secure Wi-Fi, Blackboard, your email account and much more.
Your email account is the official form of communication at EKU.
Your email account is good for life as long as you graduate from EKU.
If you get married or divorced and need to change your surname call the IT Service Desk at 859.622.3000 for assistance.
To set up an iOS Device with your email account, go to the myMail page and click the ‘Configure Your iOS Device’ button.
To set up other mobile devices with your email account, go to the myMail page and click the ‘Configure Other Mobile Device’ button.