Information Technology A to Z Index

IT Spring Break Hours and Projects


IT Service Desk Phone Hours
(Twitter @EKUITColonels)

Monday-Friday, 8 a.m. - 12 noon and 1-4:30 p.m.
For an in-person appointment, call at 859.622.3000

IT Geeks



Monday, March 13, 2017

  • Blackboard Upgrade -- Begin Time: 12:01 AM

Tuesday, March 14, 2017

  • Blackboard Upgrade Finished
  • Make network HSRP changes for some management networks – this should not impact end users

Wednesday, March 15, 2017

  • CENDB Clone
    Begin: 5:15 AM
    End: 8:00 AM
    Who is affected by this? No end user impact, other than users who might depend on that DB.
  • Internet Router upgrades
    Begin: 1:00 PM
    End: 5:00 PM
    Users should plan on internet not being available at some point during this time
  • Dispatch is moving to new EMS building
    Phones (may require work)
    Desktop setups – these may be completed before the move

Thursday, March 16 2017

  • Firewall Code Upgrades (this is related to our current ongoing network issue)
    Start time: 8:30 AM
    End time: 10:30 AM
    Expect short service outage as reboots occur
  • Student Authentication change for Office 365
    May take 48 hours to complete change
    New login page (image below) and login requirements: Old Username: jane_doe1001   |  New Username:

student authentication

Friday/Saturday, March 17/18, 2017

No work

Sunday, March 19, 2017

  • NetApp Code Updates
    Start time: 8:00 PM
    End time: 10:00 PM
    Expect no outages
Published on March 03, 2017

Article Archive

Inside Look

banner 9
Banner 9 Upgrade
EKU IT is excited to announce the latest upgrade to our ERP system--Banner 9!  
Subscribe to Inside Look