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Inside Look

Scheduling Meetings in myMail

Directions for students to create meetings with faculty & staff at EKU.

Got Spam?

EKU IT now has a dedicated email account you should forward spam and phishing emails to:  spam@eku.edu

Spam Filtering: Employee Email

Spam Filtering: Student Email

IT Service Desk Phone Support Hours - Oct. 8-13

In lieu of recent events and the upcoming fall break, the IT Service Desk will close at 4:30 p.m. Wednesday, October 7, and reopen at 8 a.m., Wednesday, October 14.  You can still reach us via email (support@eku.edu), Twitter (@EKUITColonels) and phone (859.622.3000) during these hours:

Skype for Business

Lync has been renamed Skype for Business.

Microsoft has completed their rebranding of Lync to Skype for Business. On Monday 9/28/15 IT at EKU will be pushing out an update to your Lync client which will change it over to Skype for Business. After the upgrade, your Lync shortcut and icon will change to a Skype for Business icon.

Labor Day Hours

IT Service Desk Labor Day Hours

Saturday-Monday (September 3-5) -- Closed for Walk-Ins (Combs 208)

Monday, September 5- Phone Call Availability from 4-11:30 p.m.

We have limited availability via Twitter: @EKUITColonels over the weekend too.

IT Service Desk - August 21-28

IT Service Desk - Combs 208

Monday-Thursday, August 24-27, 2015 - 8 a.m. - 6 p.m. (Walk-in\Phone Support)

Friday, August 28, 2015 - 8 a.m. - 4:30 p.m.  (Walk-in\Phone Support)

IT Geeks - Combs 208

Friday, August 21, 2015 - 8 a.m. - 3 p.m.

Verizon Spam

Verizon Spam sent from the eku.edu domain is being spoofed & sent through Verizon servers & not originating from EKU

Security

Incident Response (Create a form where folks could send in things they encounter...)

Send an email to: __________
To the best of your knowledge, please let us know:
• The nature of the incident.Was a system or application compromised? If so, how?
• When did the incident occur, and when was it discovered?
• How was the incident discovered?

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