Information Technology A to Z Index

Employee-Top 10 Things to Know About...

Logging In

  1. Your email username (usually your last name, first initial) and password are your login information for many online resources such as logging into your work PC, Blackboard, EKU_SECURE Wi-Fi,  and library databases.  If you reset your password, it will be reset on all those accounts too.
  2. Your EKU Direct User ID is your EKU ID number and the PIN is a 6 digit number. 
  3. To reset your email password that has not yet expired...select CTRL+ALT+DEL buttons simultaneously after logging into your work computer on a campus line and then select 'Change a password' or login to owa.eku.edu and select the wheel in the top right corner and choose 'Change password.' 
  4. To reset your email password after the password expired...Contact the IT Service Desk at 859.622.3000 to reset your password if you remember the answer to your security question.
  5. If you don't remember the answer to your security question and need to reset your email password take a picture ID to the IT Service Desk in Combs 208 to reset it.
  6. To reset the EKU Direct PIN, faculty contact the administrative assistant in your dean's office.
  7. To reset the EKU Direct PIN, staff contact Human Resources at 859.622.8660.  If you have forgotten your security question, you must go to the Human Resources office in Jones 203 with a picture ID to reset your PIN.
  8. Do not share your password or PIN with anyone.
  9. IT or any other reputable organization will NOT request your passwords or other personal information via email.  Messages requesting such information are fraudulent and should be deleted.
  10. Make sure to create strong passwords and change them often.

Email

  1. You activate your email in EKU Direct under the 'Personal Information' tab.
  2. Reset the initial password immediately.
  3. Your email username (usually your last name and first initial) and password are your tickets to campus secure Wi-Fi, Blackboard, your EKU PC and much more.
  4. Your email account is the official form of communication at EKU.
  5. If you reach your quota you can call the IT Service Desk at 859.622.3000 for assistance.
  6. If you get married or divorced and need to change your surname call the IT Service Desk at 859.622.3000 for assistance.
  7. Setting up email on an Android Phone
  8. Setting up email on an iOS Phone
  9. Outlook 2013: Quick Start Guide
  10. Recover Deleted Emails

Wi-Fi

  1. As a member of the EKU community you should use the EKU_SECURE wireless network.  It is secure and more open than the guest network.
  2. The campus guest network is for campus guests who do not have an official EKU username and password.  It is a limited use network.
  3. In order to connect to many resources at EKU you should be connected to the EKU_SECURE network.
  4. Connecting a Windows 8 PC
  5. Connecting a Windows 7 PC
  6. Connecting a Mac PC
  7. Connecting a Linux PC
  8. Connecting an Android Device
  9. Connecting an iOS Device
  10. The wireless network is available over the entire campus.  If you find a spot with poor signal strength contact the IT Service Desk at 859.622.3000 for assistance.

Blackboard

  1. A Blackboard site is made for every class at EKU with instructor(s) and students automatically enrolled but they are not automatically made available to students.
  2. Instructors must make courses available to students to see and use.
  3. Students can see old courses unless the instructor makes them unavailable again or they disable the view.
  4. For the best Blackboard experience use Firefox.
  5. When students are testing inside Blackboard, it is best to recommend they use a wired Internet connection in the even the wireless is disrupted.
  6. Adding a User to Your Blackboard Course - Contact the IT Service Desk, 859.622.3000
  7. Copying Course Materials
  8. Examity (Remote online test proctoring)
  9. Safe Assign
  10. Creating Tests & Surveys

Staying Safe - Passwords\Phishing

  1. Passwords must be changed every 90 days.
  2. Username format is Last Name and First Initial (John Smith - smithj).
  3. Passwords are case-sensitive and alphanumeric.
  4. You cannot reuse your previous three passwords.
  5. You cannot change your password again until at least a 24 hour elapse.  Call the IT Service Desk at 859.622.3000 if you need it changed sooner.
  6. The password should be a minimum of 8 characters.
  7. The password must start with a letter.
  8. The password must contain one number.
  9. The password cannot contain special characters (@, #, $, $%)
  10. IT or any other reputable organization will NOT request your password or other personal information via email.  Messages requesting such information are fraudulent and should be deleted.

Links to Know and Love

  1. Blackboard - learn.eku.edu
  2. EKU Direct - online.eku.edu
  3. Employee Email - owa.eku.edu
  4. Blackboard Help - bbhelp.eku.edu
  5. IT Web - it.eku.edu
  6. Geeks Web - geeks.eku.edu
  7. Drive Mapping
  8. IT Service Desk Contact Page
  9. EKU IT Twitter
  10. EKU IT Facebook 

 

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